> Fees and Charges
Fees and Charges
Rent Now Cancellation - If you use our "rent now" rental service you can cancel your order anytime before your butler has set up your cabana or sunshade and you will not get charged a cancellation fee. Once your cabana or sunshade has been set up there is no cancellation and no refund under any circumstance.
Reservation Cancellation - You can cancel a reservation anytime up to on hour before your rental start time. If you cancel your reservations without giving us 45min heads up your card will automatically be charged 50% of your rental.
Reservation No Shows - If you do not show up to your cabana or sunshade rental within 45mins of the start of your rental your reservation will be cancelled and you will be charged 50% of your rental. We need to do this as we are not legally allowed to leave unoccupied cabanas or sunshades on the beach.