How to rent
On-Demand (Rent Now)
When your app opens press the "Rent Now" button -> confirm your location by dropping the pin on our in app map ->> add items to your cart by choosing which items you would like to rent and add any extra items by clicking the "more options" button ->>> press "view cart" button and purchase your rental. Once you have purchased you rental, one of our butlers will come to your location and set up your rental. When you are leaving the beach for the day just press the "Im leaving" button and you are all set to leave.
When your app opens press the "Reservations" button -> choose the day and time you will going to the beach ->> choose the location of the beach you would like to go from the list of closest Lido locations ->>> add items to your cart by choosing which items you would like to rent and add any extra items by clicking "more options" button ->>>> tap the view cart button and pay for the rental ->>>> the day of your rental you will receive a reminder notification, when you arrive to the beach you can follow directions on the map to the pin showing your rental or you can go to the closest Lido location and one of our butlers will show you to your rental location ->>>>>> when you are ready to leave tap the "Im leaving" button and you are all set to leave.
You will not be able to order food unless you have a active cabana or sunshade rental. At the bottom of the main screen of your active rental you will see a "Food" button. Press food button and you will be taken to a list of restaurants located near your location. Choose which restaurant you would like to order from (you can only order from one restaurant per request), add which items you would like to your cart. Press view cart and pay for your order. Our butler will pick up your order and deliver it to you.
You will not be able to order refreshments unless you have an active cabana or sunshade rental.
Tap the refreshments button -> add the items you want to your cart ->> pay for your items ->>> your butler will bring your refreshments to your location. You can cancel your order anytime before the butler arrives to your location.
Adding extra items to your order
While ordering a cabana or sunshade you will have the option to add extra items to your cart like kids toys, games, cooler. Press the more options button at the main rental page -> choose which extra items you would like to add ->> press view cart to view all items added. These items will be brought to you or will be waiting for your arrival
If you already have an active rental and you would like to rent extra items, tap the "open orders" button located at the bottom the screen choose your active cabana or sunshade rental. Tap "more items" button and add the items you would like to rent to your cart. press view cart and then pay for the items. One of our butler will bring you your items.
How to drop a pin
When you are prompted to drop a pin
How to cancel an order
Rent now - You can cancel your rent now rental any time before your butler starts setting up your cabana or sunshade by pressing the cancel button at the bottom of the screen.
Reservations - You can cancel your reservation up to 45mins before your rental start time. If you cancel your reservation less then 45 minutes before your rental start time you will be charged a fee of 30% or the rental.
Food - Once you have placed and paid for your food order you can not cancel your order.
Refreshments - You can cancel your order anytime before the butler delivers your refreshments by pressing the cancel button located at the bottom of your screen.